Privacy Policy

This page describes how Cook's Realty handles information submitted through this website. It is a plain-language summary, not a substitute for legal advice — if you have specific questions about your own data, contact us directly.

What We Collect

When you submit the "Get My Cash Offer" form, we collect the information you provide: your name, phone number, email address, property address, and any additional comments you choose to share. We do not collect this information through any means other than what you submit directly.

How We Use It

We use the information you submit to evaluate your property, contact you about your situation, and — if it's a fit — make you an offer. We do not sell your information to third parties.

Internal Review and AI-Assisted Systems

Cook's Realty uses internal software, including AI-assisted tools, to help review and route submissions before a person follows up with you. Every offer, contract, and any communication involving specific dollar amounts or legal terms is reviewed and approved by a person before it's sent to you — see our internal governance standards for the full policy on this. See CLAUDE.md Section 13 (Human Approval Rules) for the complete internal policy this practice implements.

Your Choices

• You may ask us to stop contacting you at any time, and we will honor that request.
• You may ask what information we have about you or your property.
• Submitting this form does not obligate you to sell, and you may withdraw at any point.

Data Retention

We retain information for as long as reasonably necessary to evaluate your submission and, if applicable, complete a transaction, consistent with our internal data-handling standards.

Contact

Questions about this policy or your information can be directed to us through the contact page.